FAQs

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Chiropody is the traditional name for the foot care profession.  Chiropodists are now referred to as podiatrists as this is the global term for foot care specialists.  Both names are protected by the Health and Care Professions Council. 

Yes. Anybody who is concerned about the health of their feet or who requires some professional assistance can get their feet looked at.  Many people will have a treatment to ensure that their feet are healthy. 

Podiatry is a medical treatment therefore we need to to keep a record of what happens during your treatment.  To do this accurately and to comply with UK law we need to take certain details such as your name, address and date of birth.  We will also take a medical history and current medication.  It would be really helpful if you could bring a copy of a repeat prescription. 

No. The majority of treatments are non-invasive and pain free.  If you have any concerns please speak to a member of staff.

We are mainly clinic based, however we do offer a small amount of house visits.  Please contact Pam and she will be happy to discuss and arrange this with you. 

Should you no longer require your appointment please give us as much notice as possible. A 50% appointment charge will be applied if a patient fails to attend or less than 24 hours notice is given and the appointment cannot be filled. Repeat occurrences will result in higher charges being applied. Patients with additional needs such as dementia, Alzheimer's and learning disabilities are exempt from this policy. Late cancellations for COVID-19 symptomatic patients or those in self-isolation are also exempt.

If you feel something is not right after your treatment please let us know as soon as possible so that we can fix it.  If you have any issues please contact the clinic by phone or in writing and we will be happy to address any concerns that you may have.